SENTINEL Healthcare Systems
 
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  Cost Management Capabilities
Personalized Account Support Online Order Management Flexible Billing Options and Product Tracking Invoice Management Summary (Batch) Invoice Processing Collections and Remittance Advice (EDI) Electronic Data Interface Solutions

The key to Sentinel's cost management
service is our innovative online software and our personalized account support

Sentinel’s cost management features have all of the capabilities you expect from a billing software utility, and so much more to help you simplify vital information used to make sound decisions.

Your account information is safe and secure with Sentinel. Entry to the Sentinel System requires member identification and is password protected. Authorized users have access to view features and account information based upon “user permissions” allowed by the software and defined by your company’s administrators.

 

 

Cost Management Capabilities

  • Personalized Account Support
  Sentinel's support agents work closely with your staff to facilitate and simplify your vendor relationships. We function as a “checks and balances” to help catch billing errors, duplicate rentals and overcharges. Our staff is trained to understand the specifics of your business goals and objectives. We report the details and help you implement corrective measures.  
  • Time Critical Account Activity Email/Voicemail Notifications
  • Custom Needs Workflow Development and Solutions
  • Dispute Resolution Assistance
  • Unlimited Training Support
  • Online Order Management
  Sentinel’s online product ordering capabilities are integrated with our information database. New orders, close ticket and adjustment requests are disseminated online to ensure your needs are clearly documented. Our request templates are easy to use and populated with all of the pertinent account and catalog information.  
Vendors receive concise, accurate new product order requests directly from the health care provider with all of the necessary information needed to expedite fulfillment. We offer flexible methods that allow individual vendors to determine how they would like to receive the information in real-time via voicemail, email or both.
  • Intelligent Online Order Request Templates
  • Flexible/Customizable Order Receipt Options
  • Safe/Secure Electronic Record Keeping For Your Online Requests
  • Online Instant Messaging via Sentinel's Message Board
  • Flexible Billing Options and Product Tracking
  Sentinel’s powerful database allows you to manage your product catalog offerings with ease. Products are organized by category and link directly to new ticket product selection drop down lists for “quick pick” simplicity. Sentinel can even keep track of new products and accessories. Filtered search options access and manage your product information instantly online, anytime.  
Create new rental, rent-to-own or sales tickets fast and efficiently with Sentinel’s interactive easy to use templates. Enter setup, patient and product information using flexible entry fields and convenient product catalog drop down lists. Rental tickets can be modified at any stage of the billing cycle. Add custom ticket and "to do" notes quickly to communicate any special instructions. Sentinel automatically calculates billing, tracks and monitors ticket activity 24-hours-a-day, every day.
  • Product Catalog Flexibility
  • Ticket Options - Rental, Rent to Own and Sales
  • Sentinel Tracks and Monitors Ticket Activity 24/7
  • Invoice Management
  With Sentinel, invoices will not be submitted for payment until both facility and fulfillment sources confirm and approve the rental transactions. Obtaining customer billing approvals is easier than ever with our convenient “point and click” rental ticket history links. Ticket information can be retrieved and verified for accuracy within seconds – directly from the invoice.
 
Sentinel provides a uniform, consistent invoice format that simplifies the review process between multiple vendor accounts. For added convenience, ticket adjustment requests are sent online directly from the invoice to the servicing distributor with clear, documented instructions supporting fast distributor reconciliations.
We offer flexible options that allow approvals for an entire invoice, as well as specific selected tickets only. This flexibility ensures fast payments for confirmed transactions regardless of any correction requests still pending.
Sentinel fast tracks ticket disputes through a streamlined resolution process designed to give you the information you need to handle billing corrections with speed and efficiency. Whether a correction results with additional charges or credits, Sentinel automatically prepares corrected billings including essential background information at your fingertips.
  • Uniform Invoice Format Simplifies Multi-Vendor Invoice Reviews
  • Flexible Invoice Approval Options Facilitate Accurate Payments
  • Streamlined Dispute Resolution Processing/Assistance
  • Summary (Batch) Invoice Processing
  Create a single summary invoice for a 100 facility group or 100 individual invoices for your entire corporate structure. Our system is available for your business to streamline in a variety of ways based upon your needs.  
  • Flexible Invoice Processing - Single Facility Group Summary or by Individual Facility
  • Exportable to popular accounting formats - Excel format
  • Remittance Advice
  Sentinel generates complete, accurate remittance information to ensure your monthly payments are clear and understandable. The remittance details are designed by your vendor’s accounting personnel to facilitate efficient entry into its receivable processes. General or detailed formats can be displayed with facility, branch, date of service, invoice, ticket, vendor reference number, product category, tax details and much more. This attention to your vendors receivables workflow saves your company time and money by minimizing the back and forth communication caused by unclear invoicing and remittance.  
  • For your organization it can be as simple as one invoice, one payment and Sentinel takes care of the rest. It doesn’t matter how many equipment vendors you have servicing your number of health care facilities, we’re here to streamline your payments.
  • Questions from equipment vendors regarding all aspects of invoicing, remittance, pricing, and taxation are now directed to Sentinel and away from your staff. This allows your accounting personnel to pursue other activities with a greater return on investment.
  • (EDI) Electronic Data Interface Solutions
  Sentinel's IT group can help you achieve a cost effective approach to bridge the accounting gaps between different departmental software applications that need to merge with Sentinel. Employing (EDI) Electronic Data Interface capabilities, we assist you with short and long range planning and interface development to ensure the applications you investigate are appropriate and effective for your needs.  
We can provide (DTM) Data Transfer Management services to ensure the integrity of your data through the transfer interface. Our essential comprehensive service ensures your accounting success.
  • Custom Workflow Solutions and Management Services
  • (DTM) Data Transfer Management from Third Party Accounting Programs
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